RFI Secure Monitoring Center

Intelligent Recognition and Response

RFI understands the importance of delivering a broad scale of secure monitoring center services 24-hours a day, 365-days a year.


We are committed to providing the highest quality of service and ensuring the appropriate action is taken when an alarm signal is received.

  • Underwriters Laboratories Listed Central Station
  • CSAA Five Diamond Central Station Designation
  • Multi-level security infrastructure and onsite emergency power facilities
  • Automation software ensures accurate alarm identification and swift response

Monitoring Services:OperationsRFI Secure Monitoring Center

  • Intrusion Alarm Systems
  • Fire/Life Safety Alarm Systems
  • Sprinkler Water Flow Management
  • Personal Emergency Response
  • 2-Way Voice Verification
  • Nationwide Coverage
  • Elevator Emergency
  • Remote Video Services
  • Internet Monitoring
  • Critical Equipment and Conditions
  • Mesh Networks and Cellemetry Backup

Service Management Portal (SMP)

Information within Your Immediate Control

Service Management Portal (SMP) is a comprehensive online data management tool that gives you the ability to access important security system data via the internet. This advanced technology gives you the opportunity to view and capture real time system activity as it occurs. Accordingly, you are able to process important information and make solid and well informed decisions.

Key Customer Advantages

  • Manage your contact list with real-time control
  • View, print or email open and close activity reports
  • View and change open and close schedules
  • Place your system on and off test, as well as view the details
  • Request service calls and view service history

With the use of an internet web-browser, Permission Granted™ Managed Access Control Solutions gives you the flexibility to manage your business security at any time and from anywhere. By using the power of the internet, you simply connect to our secure web-portal and begin to manage your Permission Granted™ access control solution.

Here are some key benefits by using Permission Granted™ Managed Access Control:

  • Access real-time information to see who’s in your facility
  • Eliminate the need for traditional keys and the expense of re-keying
  • Permit or restrict access, set time schedules and manage users easily